MyLeoVegas.Player record

A real player record · LeoVegas Spain

I’ve been testing LeoVegas since 2022.

Real account history. Real deposits. Real withdrawals. Real KYC. Real problems. Real screenshots.

See what actually happened

Built from my LeoVegas.es account records, captured and checked in September 2026.

202220 evidence views2026
The verified account trail

My LeoVegas in numbers.

This is the account trail I could verify, not a score pulled from a review template.

2022

earliest year visible in my account evidence

57

payment records reviewed row by row

28

deposit rows in that payment history

29

withdrawal attempts across the record

550

recent game rounds sampled

29 withdrawal attempts

Most rows did not end in approval.

6approved
9cancelled
14denied

The one-year summary visible on 13 September 2026 shows €29,612.55 staked, €28,323.65 won, €2,312 deposited and €1,072 withdrawn. That period is not the whole account history.

One year inside the account13 Sep 2025–13 Sep 2026
The wider net-deposit panelCaptured 13 Sep 2026
The experience first

What years of real use taught me.

The lobby is the easy part. The useful review starts when money, documents and support enter the picture.

Where the withdrawal story startsOctober 2023

LeoVegas can feel polished when I am browsing games. My account record becomes much less simple when I follow a withdrawal from one method to the next. Only 6 of the 29 withdrawal attempts in the visible history are marked approved.

That does not mean 23 separate losses of money. Cancelled and denied rows are failed requests, and several belong to short clusters where I tried another route. It does mean that a clean marketing phrase about payouts would hide the experience I actually had.

01

The payment method mattered.

Card and bank attempts often failed in clusters. Trustly produced approved rows in 2024 and 2025; bank transfer produced approved rows in 2026.

02

“Approved” was one timestamp, not the finish line.

The account and chat can prove an approved status. I do not have a bank-receipt timestamp for every payout, so I will not invent an average arrival time.

03

KYC did not happen once.

Requests appeared in different forms over the years: extra information, identity, an upload problem and later proof that a bank account belonged to me.

04

A screenshot beats a smooth memory.

Old layouts, exact status rows and chat replies are easier to evaluate when the evidence sits next to the story.

The flagship account story

I tried to withdraw 29 times. Here’s what happened.

Six approved. Nine cancelled. Fourteen denied.

The first visible attempts are two cancelled card withdrawals in October 2023. In 2024, three unsuccessful requests around €350–€370 were followed by a €377 Trustly approval. Another €200 Trustly request was approved that September.

The hardest stretch came later. Around 1–3 October 2025, I moved between bank transfer, card and Trustly. The bank and card rows were cancelled or denied; the €330 Trustly row was approved. On 21 December, six card requests were denied in one day.

January 2026 shows the clearest method change: a €222 card withdrawal was cancelled at 22:11, then a separate €222 bank transfer was approved eight minutes later. A later €300 bank transfer was approved in April.

2023Two card requests

€70 and €154 · both cancelled

2024A cluster around €350

Card denied/cancelled, Trustly cancelled, then €377 Trustly approved

Oct 2025Three methods in play

Bank and card failed; €330 Trustly approved

Dec 2025Six card requests

Three × €165 and three × €160 · all denied

Jan–Apr 2026Bank transfer becomes the successful route

€222 and €300 approved

The method switch that worked in 2024June–September 2024
Seven rows around three October days1–3 Oct 2025
Six denied card rows in one day21 Dec 2025
Card failed; bank transfer was approved4–14 Jan 2026
A later approved bank transfer17 Apr 2026
Request
Approval
Arrival

For any future timing test I would record three moments separately: request submitted, account approved, money received. These screenshots establish the first two where shown, not the third.

Actual support incidents

What support actually saw.

The conversations add context, but they do not erase the account ledger.

I kept each chat incident tied to its date and nearby payment rows. That matters because the same words—failed, pending, approved—can refer to different attempts.

01 · 3 Oct 2025

Repeated card and bank failures

I told chat that card and bank attempts kept being declined. Support said the withdrawals were failing because of my bank and that my documentation had been verified. I could not independently prove that root cause.

02 · 3 Oct 2025

Approval language beside a denied row

A support exchange reported a withdrawal approved, while the current ledger contains a €324 card row marked denied and a separate €330 Trustly row marked approved that day. I keep those attempts separate.

03 · 14 Jan 2026

Move the request to bank transfer

After repeated card trouble, support asked for a bank transfer to a verified account and reported approval with a 0–5 working-day estimate. The ledger confirms the €222 bank request as approved.

04 · What remains unknown

Arrival at the bank

The saved records do not give me a complete bank-receipt timestamp. I can verify approval, but I will not turn the support estimate into a measured payout speed.

How I described the problem3 Oct 2025
The bank was blamed3 Oct 2025
Approval language in chat14 Jan 2026
An unfinished test

RTP is the question I haven’t finished.

The account session let me reach Pirots 5, but a mandatory session-limit form stopped the in-game inspection before a numeric RTP screen.

I did not change a gambling limit just to produce a screenshot. When I returned on 14 September, the authenticated session had expired. That leaves no verified in-game percentage for this test.

LeoVegas also publishes monthly RTP result tables. Those are period outcomes across games, not the theoretical setting of the exact game instance I opened. They cannot answer the configuration question by themselves.

So the honest result is short: no numeric comparison, no claim that LeoVegas lowered the game, and no borrowed percentage from another market or version.

A missing number is better than a precise-looking guess.

Where the in-game check stopped13 Sep 2026
Verification

My KYC was a timeline, not one green tick.

Different years brought different requests.

Additional information

An archived account-email summary records a request for more information.

Identity verification

An ID request was followed by an upload problem. Support supplied an alternative route; the material does not establish the exact completion date.

Bank ownership

A later request concerned evidence that the receiving bank account belonged to me.

Nothing outstanding on screen

The current account status says no document needs uploading at this time.

What the KYC screen says now13 Sep 2026

The 2022–2025 events come from the supplied owner email summary; the 2026 state is directly captured from the account. No identity document, address, email, phone or account number is published.

A 550-round sample

The games I actually played.

The recent 550-round sample is dominated by the Pirots series.

01

Pirots 5

ELK Studios
275
02

Pirots 4

ELK Studios
217
03

Pirots 3

ELK Studios
52
04

Legacy of Dead

Play’n GO
6
Pirots 5 game artwork275 sampled rounds
Actual game-history rows9 Sep 2026
The current LeoVegas lobby13 Sep 2026

This is a bounded sample of 550 loaded rows from 9 September 2026. It describes that sample, not my lifetime game mix, a recommendation or a measure of which game paid best.

The offers that were actually there

Promotions I can prove were in my account.

These are historical cards, not today’s welcome offer.

LeoRuleta in my promotion historyClaimed 25 Jun 2026

LeoRuleta

The saved card required at least a €10 deposit, gave seven days of roulette access and said rewards stayed valid for 72 hours. Claimed does not prove I received the maximum advertised prize.

The World Cup €1,000 headlineClaimed 25 Jun 2026

World Cup: “Hasta 1000€ extra”

The card records a €20 deposit and described two 50% boosters. The €1,000 figure was a maximum headline under the historical conditions.

Weekly football winnings boostClaimed 30 Sep 2025

Weekly football winnings boost

The historical terms advertised a 50% winnings boost up to €500 and set qualifying bet, odds and selection conditions.

Four years in the record

What changed from 2022 to 2026.

The evidence shows a moving product and a changing account story.

2022

Account activity is visible

Three deposit-limit entries dated 24 December are the earliest direct account evidence in this dataset.

2023

Withdrawal friction begins

Two card withdrawal rows are marked cancelled; the KYC summary also records an ID request and failed upload route.

2024

Trustly works after failed attempts

The account shows €377 and €200 Trustly withdrawals approved.

2025

The old history UI and support trail

A column-based account view was still visible in October; payment problems moved between bank, card and Trustly.

2026

Bank transfer approvals and a fresh inspection

Two bank-transfer rows are approved, the current KYC screen has no upload request, and the game/payment samples were captured.

The earliest account evidence24 Dec 2022
The older account-history layout3 Oct 2025

The screenshots prove that the layouts differ. They do not identify the exact product-release date of the redesign.

What LeoVegas looks like now.

Once the personal record is clear, the current product is easier to place.

Casino, live casino and sports

LeoVegas.es brings the three product areas into the same navigation.

Game information still needs an exact check

A title, provider and lobby tile do not establish the RTP configuration of a specific game instance.

Deposit and withdrawal routes can differ

A method used to deposit is not a promise that the same route will be available or successful for withdrawal.

Help centre and live chat

For an account problem, keep the exact amount, method, date, status and reply together.

The limits matter more than the test.

Gambling is paid entertainment with a real risk of losing money. LeoVegas provides deposit limits, time reminders and self-exclusion options. A limit is a ceiling, not a target.

I stopped the RTP check rather than change the session-limit form for the sake of this page. If play is no longer manageable, stop and use the safer-gambling help available through LeoVegas or Spain’s gambling regulator.

This page is for adults aged 18 and over. It does not promise income, recovery of losses or a predictable session.

Questions after the evidence

The practical answers.

What this account can prove—and where the record stops.

How long have you been testing LeoVegas?

I have been testing LeoVegas since 2022. The earliest direct account evidence in this dataset is three deposit-limit records dated 24 December 2022.

Did all 29 withdrawal attempts fail?

No. Six are approved, nine cancelled and fourteen denied. Several unsuccessful rows are clustered attempts using different methods around the same problem.

How fast were the approved withdrawals?

I do not have a complete set of request-to-bank-receipt timestamps, so I do not publish an average. The account and chat evidence establish request statuses and, in one case, a support estimate.

Which withdrawal methods worked in this account?

The visible approved rows are Trustly in 2024 and 2025, then bank transfer in 2026. This is my historical record, not a promise that the same options or outcome will apply to another account.

Did you verify the RTP of Pirots 5?

No numeric in-game RTP was captured. The game opened to a mandatory session-limit form; I did not change the limit, and the authenticated session later expired.

What games are in the 550-round sample?

Pirots 5 has 275 rows, Pirots 4 has 217, Pirots 3 has 52 and Legacy of Dead has 6. The sample is from 9 September 2026 and is not a lifetime history.

Are the screenshots real?

Yes. Account and chat images are deterministic crops of the collected LeoVegas screenshots. Names, contact details, identity values and payment identifiers were excluded. Dates, amounts, statuses and visible messages were not rewritten.

Are the historical promotions available now?

They are shown only as past account events. The saved cards were claimed in September 2025 or June 2026 and should not be read as current offers.

Is MyLeoVegas the casino operator?

MyLeoVegas is a personal editorial guide built from one player’s experience with LeoVegas.es. Account services and decisions remain with the operator.

Does this page contain affiliate signup links?

No. The page does not offer signup, deposit or gambling actions.